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Feel your patriotism

Double Table Flag
Buy it now!

Price: S$ 53.00 S$ 26.50

Cockade
Buy it now!

Price: S$ 8.00 S$ 4.00

FAQ

SINGAPORE FLAG Pte. Ltd.


Q & A

This Question & Answer series shall take you through the most important things around our website. The questions may arise throughout the usage of the site, and or while order the products or services you may desire.

 

The Cockade

A cockade is knot of ribbons, or other circular or oval-shaped symbol of distinctive colors which is usually worn on a hat or clothes.

 

What is Singapore Flag Pte. Ltd.

Singapore Flag is a private Limited Company registered in Singapore. Singapore Flag is offering Nationalism and Patriotism related items such as Flags, Ribbons and the Cockade, etc.

 

Why did I receive a marketing letter from the company?

Singapore Flag Pte. Ltd. have acquired publicly available data of companies such as their names and addresses. These companies were sent a marketing letter introducing the possibilities of ordering from the web shop of Singapore Flag Pte. Ltd. The website is hosted at www.nationalflag.sg

What are the products the company provides?

www.nationalflag.sg provides a wide variety of products for the National Day celebration. Please seek the individual product descriptions under the products tab.

How can I pay for my orders?

There is a payment term with each order and there is the payment policy on the bottom of each page that contains all the payment related issues or questions that you may have.

Is there a delivery charge for the ordered or received goods?

There is a delivery charge involved with every order and is added on to each order and you will be seeing it through the checkout process before you made your payment and please make sure that you acknowledged the correspondent delivery charges that may apply for your purchase.

Delivery charge: SGD 8 (Eight Singapore dollars)

Is there any technical support?

There is an online technical support available to customers. The online technical support can be reached by the contact menu. Once a message is received, an automated email is sent to the client about its arrival and the technical support people will reply to every technical support related questions within the shortest time so that all issues in relation to technical issues or any problem can be solved within minutes.

Is there a telephone number to the support team?

Yes there is a Customer support which is available from 9am till 5 pm each workday. The telephone number to call is: +65 6327 9327. The customer support can advise you in respect to the usage of the website only, in relation to any technical related questions, please write an email to us at [email protected]. Please state your company name, your account name for reference.

What are the different sizes of the products?

There are different sizes and materials of the product(s) of your wish, please note that each product has its own description under the product photo on the product’s page. On this page you can read all about the product, and their special terms or additional terms as well. Please note that these terms are to be subject of the Terms & Conditions apply to each product you may order and has additional or special terms in the details segment.

Can I collect the goods myself?

We are unable to allow self collection of orders as our warehouse is not in Singapore. In general please note that the ordered products will be delivered by courier service to you.

Where is the origin of the products?

The origin of the standard products we produced are from our factory in China. All our products are of premium quality with GRADE A standard. The items after manufacturing, will all go through our scheduled inspection by our professional inspection team from Europe. Even though, the tight inspection schedules, in case, there is any defective product that you have received, please let us know within 7 days and we shall replace it accordingly.

What is the warranty of the products?

There is no warranty for such kind of novelty items however if you received any defective products please let us know within 7 days and we will replace it for you. After the 7 days period, we will not accept any defective claims. Replacement claims shall be made in person at our office of 10 Ubi Crescent, #07-81 Ubi Techpark Lobby E, Singapore 408564 or through email to [email protected]. Please bring in your defective product or send a photo in case of using the email option of claiming.

What is the office address of Singapore flag Pte. Ltd.?

10 Ubi Crescent, #07-81 Ubi Techpark Lobby E, Singapore 408564

How can I register my company?

To register your company with nationalflag.sg please just click on the register button and register your company by following the instructions on the screen.

Are you part of any Government Organization?

We are not part of any Government Organization, like National Heritage Board or part of any Ministry in Singapore.

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